Delivery and Returns
+ Return Guidelines
We adopt an easy 7-day returns policy as long as the product(s) are unused and returned with all the original packaging, labels and tags intact and unspoiled.
Every return request is treated as an individual case.
+ Return Process
Simply enter the details on the form below and submit a return.
A reverse pick-up will be scheduled after we receive your return request.
If the returned products meet our return policy guidelines, we'd be happy to -
- Refund your amount to the original mode of payment. Refunds take 7-10 business days to be processed once they are initiated from our end.
- A promo code, once used shall not be refunded in case of cancellation of order
Delivery issues related to undelivered, missing and/or damaged boxes to be reported within 48hours of delivery confirmation. Please note delivery confirmation is shared by the agent via text and/or email.
Powered by AZEXO Shopify page builder